RESERVATION

We cannot guarantee 100 % the vehicle you choose, that is why we reserve your selected or similar vehicle. We will do our best to meet your expectations, but in case the car you choose will get damaged or broken down, we will offer you a similar vehicle of the same class or higher class vehicle for the same price.

RENTAL PERIOD

Minimal rental period is 24 hours (one day). While renting a car or a minivan with a chauffeur, the minimum rental should be not less than 2 hours. If the time of returning car exceeds by more than 1 hour, payment for an additional day shall be imposed.

DRIVER REQUIREMENTS

The primary Lessee of the vehicle must be at least 20 years of age. At least one year driving experience and a valid driving license are required. Rental vehicle can only be driven by the person/persons included in the vehicle Rental Agreement. Additional Drivers can be added to the Rental Agreement at the beginning of rental for a low attractive daily rate. An experienced chauffeur can be provided for an additional fee as well.

DOCUMENTS

Passport or photo ID and driving license are required to rent a car. In addition to this, the lessee must have a bank card, on which the deposit for the vehicle could be blocked.

PRICES

Stated rental prices are for trips within the Baltic States (Lithuania, Latvia and Estonia) and are valid all year except summer season. Rental prices may be higher starting July 1st to August 31st. Rental price for trips within the Baltic states includes unlimited mileage, personal liability insurance, collision damage waiver, theft insurance, 24/7 road assistance and agreement fee. VAT is included in the rental price, however it is not included in the rental price of cargo vehicles. No discounts and mileage limitation (400 km per day) are applied for trips outside the Baltic States. If the allowed mileage is exceeded, every additional km costs 0.20 EUR. UAB "Autobanga" reserves the right to make rental price changes for unconfirmed reservations without further notice.

VEHICLE PICK-UP / RETURN FEES

Cars can be picked-uo and returned at any time of the day (24/7). Car pick-up at all our offices in Vilnius, Kaunas and Klaipeda during non-working hours (from 18:00 to 22:00 and from 06:00 to 08:00) costs 10 EUR; during the night (from 22:00 to 06:00) costs 20 EUR. Car pick-up at our office in Palanga Airport costs 15 EUR; during the night (from 22:00 to 06:00) costs 20 EUR.

PAYMENTS

Rental fees are collected at the beginning of rental period. Cash, bank transfers and the following major credit/debit cards are accepted: VISA, VISA ELECTRON, MASTERCARD and MAESTRO.

DEPOSIT

If any additional (EXTRA or SUPER) Insurance option is not chosen, all car rentals require a deposit of 300-1500 EUR - depending on the car type. The amount of the deposit is equal to the Lessee’s responsibility in case of traffic accident, theft or third party activity. The deposit is blocked (authorized) on the Lessee’s bank card (VISA, VISA ELECTRON or MASTERCARD). Note: the deposit might stay blocked (authorized) on the bank card for the period of 14-21 days (depending on the bank’s policy), starting from the day it was blocked.

MANDATORY INSURANCE

All our vehicles are insured. Insurance cover CDW (collision damage waiver), TI (theft insurance), TPL (third party liability) valid in all Europe. Basic insurance costs are included in car rental prices. Renter’s limited responsibility in case of insured event - up to 300-1500 EUR. An event is considered to be insured if traffic accident declaration and/or police report and accident explanation letter is submited to the Lessor.

EXTRA INSURANCE

If you choose an Extra Insurance option, your responsibility in case of insured event wlll reduce in half. The deposit for a car will also be reduced in half. Extra Insurance is valid if traffic accident declaration and/or police report and accident explanation letter is submited to the Lessor. Extra Insurance is not valid in cases of vandalism, tire/wheel, interior and windshield damages.

SUPER INSURANCE

If you choose a Super Insurance option, your responsibility in case of insured event wlll reduce to 0 EUR. The deposit for a car will also be reduced TO 150 EUR. Super Insurance is valid if traffic accident declaration and/or police report and accident explanation letter is submited to the Lessor. Super Insurance is not valid in cases of vandalism, tire/wheel, interior and windshield damages.

GLASS & TIRE WAIVER

An optional service, waving your responsibility in case of damage to the windscreen, rear window, side windows, or clear sunroof (except willful act of the client), but also flat tires under normal condition of use.

DAMAGE ADMINISTRATION

In case of any accident (damage to the car) an additional 60 EUR administration fee will apply.

RENTAL VEHICLE CAN NOT BE USED FOR

Paid transportation of passengers; towage of trailers or other vehicles; participation in a vehicle racing; transportation of goods, violating the law; driving when being under the influence of alcohol, narcotics or psychotropic materials; off-road driving; learning to drive.

CAR DELIVERY / RETURN

No delivery / return fee is charged if the car is taken or returned in our offices in Vilnius, Kaunas or Klaipėda. For an additional fee we can arrange car delivery and / or return from any city in Lithuania or another Baltic state at any time of the day. 12 EUR airport fee is charged if the car is taken from our offices in Vilnius, Kaunas or Palanga Airports.

EARLY CAR RETURN

If the car is returned earlier than agreed, no refund will be issued. The credit can be used for the next rental within 12 months.

VEHICLE BREAKDOWNS, ACCIDENTS AND REPLACEMENT CAR

If the vehicle breaks down or is involved in traffic accident in the territory of Baltic States (Lithuania, Latvia or Estonia), the Lessor provides the Lessee with a replacement car. If the vehicle breaks down or the vehicle is involved in the accident outside the area of Baltic countries (Lithuania, Latvia, Estonia), the Lessee must take care of all the necessary vehicle repairs and transportation to Lessor's work shop in Vilnius at his own expenses.

EQUIPMENT

All our cars are equipped with CD radios, AC, central locking and remote control systems, alarm and immobilizer system against theft.

ADDITIONAL EQUIPMENT

We also offer navigation systems (GPS), child seats and 4G/LTE WiFi modems at our car rental offices.

REFUELLING CHARGE

All our cars are  rented out with a full tank of fuel. An extra refueling fee (15 EUR) will be applied for returning a car with tank not completely full.

TRAFFIC RULES

The Lessee himself/herself assumes full responsibility for the compliance/non-compliance with the road traffic regulations during the rental term. When a notice from the authorities on the violation of traffic laws is received, “Autobanga” provides the authorities with the driver details and charges the driver an administration fee of 30 EUR per violation. Rental vehicles are equipped with TrustTrack real-time vehicle monitoring and speed vontrol software. Speeding violations will result in fines, paid by the Lessee.

ROAD MAPS

Maps and tourist information guides are provided at no additional cost.

FORCE MAJEURE

UAB "Autobanga" reserves the right to cancel existing reservation due to unforeseen circumstances. Cancelation notice will be sent via email or client will be notified by phone.