RESERVATION

We cannot guarantee 100 % the vehicle you choose, that is why we reserve your selected or similar vehicle. We will do our best to meet your expectations, but in case the car you choose will get damaged or broken down, we will offer you a similar vehicle of the same class or higher class vehicle for the same price.

RENTAL PERIOD

Minimal rental period is 24 hours (one day). While renting a car or a minivan with a chauffeur, the minimum rental should be not less than 2 hours. If the time of returning car exceeds by more than 1 hour, payment for an additional day shall be imposed.

DRIVER REQUIREMENTS

The primary Lessee of the vehicle must be at least 20 years of age. At least one year driving experience and a valid driving license are required. Rental vehicle can only be driven by the person/persons included in the vehicle rental agreement. An experienced chauffeur can be provided for an additional fee.

DOCUMENTS

Passport or photo ID and driving license are required to rent a car. In addition to this, the lessee must have a bank card, on which the deposit for the vehicle could be blocked.

PRICES

Stated rental prices are for trips within the Baltic States (Lithuania, Latvia and Estonia). Rental price for trips within the Baltic states includes unlimited mileage, personal liability insurance, collision damage waiver, theft insurance, 24/7 road assistance and agreement fee. VAT is included in the rental price, however it is not included in the rental price of cargo vehicles. No discounts and mileage limitation (400 km per day) are applied for trips outside the Baltic States. If the allowed mileage is exceeded, every additional km costs 0.15 EUR. UAB "Autobanga" reserves the right to make rental price changes for unconfirmed reservations without further notice.

PAYMENTS

Rental fees are collected at the beginning of rental period. Cash, bank transfers and the following major credit/debit cards are accepted: VISA, VISA ELECTRON, MASTERCARD and MAESTRO. All cash rentals will require a deposit of 300-1500 EUR - depending on the car type (or equivalent in foreign currency).

DEPOSIT

All car rentals will require a deposit of 300-1500 EUR - depending on the car type. The sum of the deposit is the Lessee’s responsibility in case of traffic accident, theft or third party activity. The deposit is blocked (authorized) on the lessee’s bank card (VISA, VISA ELECTRON or MASTERCARD). Note: the deposit might stay blocked (authorized) on the bank card for the period of 14-21 days (depending on the bank’s policy), starting from the day it was blocked.

INSURANCE

All our vehicles are insured. Insurance cover CDW (collision damage waiver), TI (theft insurance), TPL (third party liability) valid in all Europe. Basic insurance costs are included in car rental prices. Renter’s limited responsibility in case of insured event - up to 300-1500 EUR. An event is considered to be insured if traffic accident declaration and/or police report and accident explanation letter is submited to the Lessor.

EXTRA INSURANCE

The Lessee can minimize his/her responsibility in case of insured event to 0 EUR. This costs additional 9 to 87 EUR per day - depending on the car type and rental period. With the Extra Insurance option the deposit for the vehicle is reduced to 150 EUR. Extra Insurance is valid if traffic accident declaration and/or police report and accident explanation letter is submited to the Lessor. Extra Insurance is not valid in cases of vandalism, tire/wheel and windshield damages.

CAR DELIVERY / RETURN

Cars can be picked-uo and returned at any time of the day (24/7). Car pick-up at all our offices in Vilnius, Kaunas and Klaipeda during non-working hours (from 18:00 to 22:00 and from 06:00 to 08:00) costs 10 EUR; during the night (from 22:00 to 06:00) costs 25 EUR. Car pick-up at our office in Palanga Airport costs 30 EUR; during the night (from 22:00 to 06:00) costs 50 EUR.

EARLY CAR RETURN

If the car is returned earlier than agreed, no refund will be issued. The credit can be used for the next rental within 12 months.

VEHICLE BREAKDOWNS, ACCIDENTS AND REPLACEMENT CAR

If the vehicle breaks down or is involved in traffic accident in the territory of Baltic States (Lithuania, Latvia or Estonia), the Lessor provides the Lessee with a replacement car. If the vehicle breaks down or the vehicle is involved in the accident outside the area of Baltic countries (Lithuania, Latvia, Estonia), the Lessee must take care of all the necessary vehicle repairs and transportation to Lessor's work shop in Vilnius at his own expenses.

EQUIPMENT

All our cars are equipped with CD radios, AC, central locking and remote control systems, alarm and immobilizer system against theft.

ADDITIONAL EQUIPMENT

We also offer navigation systems (GPS), child seats and 4G/LTE WiFi modems at our car rental offices.

REFUELLING CHARGE

All our cars are  rented out with a full tank of fuel. An extra refueling fee (15 EUR) will be applied for returning a car with tank not completely full.

TRAFFIC RULES

The Lessee himself/herself assumes full responsibility for the compliance/non-compliance with the road traffic regulations during the rental term. When a notice from the authorities on the violation of traffic laws is received, “Autobanga” provides the authorities with the driver details and charges the driver an administration fee of 30 EUR per violation.

ROAD MAPS

Maps and tourist information guides are provided at no additional cost.

FORCE MAJEURE

UAB "Autobanga" reserves the right to cancel existing reservation due to unforeseen circumstances. Cancelation notice will be sent via email or client will be notified by phone.